Located in a modest building across from the downtown library (we have a downtown library? since when!?), Thai 360 looks a bit modest from the outside. A glance from the inside, however, reveals a surprisingly decent room with a handful of tables scattered around the dining room. Anyone couple looking for a little privacy may feel a little out in the open with the lack of privacy between tables due to space and size of the relatively small dining area, moreso for bigger parties stuffed in between.
We had a party of six this evening, along with a wide range of orders. I opted for the paradise chicken, a supposedly "crispy chicken dish with a spicy chili sauce". Our party was suddenly offered one of the strangest Thai heat charts ever, a scale of 1-20. A friend and I boldly ordered our dishes at 15, but were disappointed with a pretty weak smattering of red pepper flakes. My paradise chicken was unfortunately soaked in pretty watered-down chili sauce, leaving the chicken soft and soggy, a disappointment all-around.
The Alaskan decided to order a pad thai with tofu, but the dish came out a little empty with only half a handful of tofu and little "stuff" in the traditional filled dish of noodles. A couple of curries also hit the table, including a green and a bamboo curry, both of which also suffered from a drowning amount of liquid. Instead of coconut cream, it seems like the restaurant opted for juice which cut the usual creaminess of Thai curries and disappointingly soaked trays like a flood.
All this was only made more disappointing by the service, which seemed to have trouble keeping orders and questions straight throughout the evening. It's understandable in a new restaurant where kinks are still being worked out, but considering the relatively light amount of customers in the restaurant, it seemed pretty out of bounds what was going on. Expect a long sit if you decide to visit.
No Reservations, The Shakedown on Thai 360
Atmosphere: A little tense considering how small the dining room is.
Cost: Slight above average for Thai. 10-12+
Try: Thai Kitchen.
Expect: Long waits.
Atmosphere: A little tense considering how small the dining room is.
Cost: Slight above average for Thai. 10-12+
Try: Thai Kitchen.
Expect: Long waits.
The Final Verdict
It's totally possible that Thai 360 is still in its youth and working out kinks, but from what we've seen so far, the future doesn't look too promising for the new downtown restaurant. Nothing stood out in particular, and the service was just nowhere on point. I'll consider a second go in the future if it remains, but for now I would leave Thai 360 alone for awhile until they figure out how to make things work. Thai Kitchen and the many established locations around Greenville still remain supreme.